16 Mile Cellar Privacy Policy

Effective Date: May 19, 2023

1. Introduction

1.1 www.16MileCellar.com (the “Website”) is owned by 16 Mile Cellar, located at 3555 Eleventh Street, St Catharines,ON L2R 6P7, Canada.

1.2 This Privacy Policy sets out the basis on which we will process and use any personal data about our customers and visitors to our Website that we collect from them, that they provide to us, or that we collect from third parties. 

1.3 The purpose of this Privacy is to inform site users of the following:

(a) The personal data we will collect;

(b) Use of collected data;

(c) Who has access to the data collected; and

(d) The rights of Website users.

1.4 We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We comply with Canada’s Anti-Spam Legislation (CASL) and will only send commercial electronic messages (CEMs) within, from or to Canada based on the implied or express consent of users.

1.5 This Privacy Policy applies in addition to the terms and conditions of our Website.

2. Consent

By using our Website users agree that they consent to

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the data listed in this Privacy Policy.

2. Personal data that we collect

2.1 Personal data

(a) We collect and use the following types of personal data about our customers and Website users

(i) personal information such as

  • Name;
  • Postal address;
  • Phone numbers (home, work and mobiles as applicable);
  • Email address;
  • Information that customers provide when making a purchase, such as bank account details and credit card details.

(ii) the marketing preferences of users and when consent to receive marketing communications has been given or withdrawn

(b) We collect the personal information set out above directly from Website users.

(c) Users don’t have to disclose personal data to us to browse the website, but customers do need to provide us with certain personal data in order to make a purchase.

3. How we use personal data

3.1 We obtain, collect, record, hold, disclose, destroy and otherwise use personal data of Website users, as set out in this Privacy Policy, for the following purposes:

  • Providing customers with the products, services and information that they request.
  • Corresponding with users and recording any relevant communications.
  • Sending marketing information to customers.
  • Performing our obligations under any contracts that we enter into.
  • Keeping our website safe and secure.

3.2   We will only retain your personal information for as long as required to fulfil the purposes set out above, where it is required for legal, tax or accounting purposes, or where we notify you otherwise.

4. Who we share personal data with

4.1 We may disclose user data to any member of our organization who reasonably needs to access user data to achieve the purposes set out in this Privacy Policy.

4.2 We may disclose personal data to service providers and sub-contractors, for example payment providers and delivery services, to perform any contract we enter into with them. We do not allow these partners to use your data for their own purposes or disclose it to other third parties and we will take all reasonable care to ensure that such partners keep your data secure; or

4.3 We may disclose personal data if we are legally required to do so by law or by an order of a court of competent jurisdiction.

4.4 We will not sell or share personal data with other organisations except in the cases stated above.

5. How long we store personal data

5.1 User data will be stored until the purpose it was collected for has been achieved.

6. How we protect personal data

6.1 User data will be stored securely and only accessible by authorised employees or third parties.

6.2 Personal data will be deleted when no longer required.

6.2 Payment details are transmitted encrypted via a secure TLS connection.

7. Accessing, modifying or deleting the data. collected

7.1 If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data, or if you would like your data to be deleted or modified in any way please contact us at  info@16milecellar.com or 3555 Eleventh Street, St Catharines, ON L2R 6P7, Canada.

8. Modifications

8.1 This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date”. We recommend that users periodically review this Privacy Policy to ensure they are notified of any updates.  

9. Contact and complaints

9.1 Questions, comments, requests or complaints regarding this Privacy Policy and/or our use of personal data should be addressed to info@16milecellar.com or 3555 Eleventh Street, St Catharines, ON L2R 6P7, Canada.

9.2 Complaints regarding this Privacy Policy can be made by contacting the Office of the Privacy Commissioner at https://www.priv.gc.ca/ or toll-free at 1-800-282-1376.